Comments on: Are you creating CONsumers or PROsumers? http://www.marketinglagniappe.com/blog/2010/05/30/are-you-creating-consumers-or-prosumers/ 'What's Your Purple Goldfish?' Sat, 04 Feb 2012 18:49:15 -0500 http://wordpress.org/?v=2.8.6 hourly 1 By: The Purple Goldfish Project celebrates its 1st Birthday http://www.marketinglagniappe.com/blog/2010/05/30/are-you-creating-consumers-or-prosumers/comment-page-1/#comment-4642 The Purple Goldfish Project celebrates its 1st Birthday Sun, 28 Nov 2010 16:22:56 +0000 http://www.marketinglagniappe.com/blog/?p=1267#comment-4642 [...] James Sorensen (expert in service and PG proponent), Joe Sorge (the J in AJ Bombers), Ted Coine (Five Star thought leader / 21st century boy), Tom Cosentino (innovative media/pr thought leader), Albert Maruggi (Marketing Edge podcaster with [...] [...] James Sorensen (expert in service and PG proponent), Joe Sorge (the J in AJ Bombers), Ted Coine (Five Star thought leader / 21st century boy), Tom Cosentino (innovative media/pr thought leader), Albert Maruggi (Marketing Edge podcaster with [...]

]]> By: Ted Coine http://www.marketinglagniappe.com/blog/2010/05/30/are-you-creating-consumers-or-prosumers/comment-page-1/#comment-2119 Ted Coine Mon, 31 May 2010 09:53:27 +0000 http://www.marketinglagniappe.com/blog/?p=1267#comment-2119 Stan, you are so right. Every time we interact with a customer, one of three things will happen: They'll leave with 1. A positive impression; 2. No real impression at all; or 3. A negative one. Given that it's simply human nature for us to "dish" about negative experiences far more than positive, can we really afford to EVER let them leave us with a neutral or (God forbid) negative impression? Especially in this new age of Social Media, my strong advice is to send 'em home with a purple goldfish every time! .-= Ted Coine´s last blog ..<a href="http://savvycapitalist.blogspot.com/2010/05/who-does-it-serve.html" rel="nofollow">Who Does It Serve?</a> =-. Stan, you are so right. Every time we interact with a customer, one of three things will happen: They’ll leave with 1. A positive impression; 2. No real impression at all; or 3. A negative one. Given that it’s simply human nature for us to “dish” about negative experiences far more than positive, can we really afford to EVER let them leave us with a neutral or (God forbid) negative impression? Especially in this new age of Social Media, my strong advice is to send ‘em home with a purple goldfish every time!
Ted Coine´s last blog ..Who Does It Serve?

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