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	<title>MARKETING LAGNIAPPE &#187; 5 ingredients of lagniappe</title>
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	<description>&#039;What&#039;s Your Purple Goldfish?&#039;</description>
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		<title>Integrating lagniappe into customer experience is like a good jambalaya</title>
		<link>http://www.marketinglagniappe.com/blog/2010/04/14/integrating-lagniappe-into-customer-experience-is-like-a-good-jambalaya/</link>
		<comments>http://www.marketinglagniappe.com/blog/2010/04/14/integrating-lagniappe-into-customer-experience-is-like-a-good-jambalaya/#comments</comments>
		<pubDate>Thu, 15 Apr 2010 03:51:54 +0000</pubDate>
		<dc:creator>Stan Phelps</dc:creator>
				<category><![CDATA[5 ingredients of lagniappe]]></category>
		<category><![CDATA[jambalaya]]></category>
		<category><![CDATA[marketing lagniappe]]></category>
		<category><![CDATA[purple goldfish project]]></category>
		<category><![CDATA[surprise and delight]]></category>

		<guid isPermaLink="false">http://www.marketinglagniappe.com/blog/?p=1069</guid>
		<description><![CDATA[
			
				
			
		
It&#8217;s a bunch of different ingredients all thrown in together . . . 
The chef takes a look at what’s lying around in the kitchen and throws it all into a pot. Let it stew with some spices thrown in and voila . . you have a yourself a jambalaya or marketing lagniappe.

 Here are [...]]]></description>
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<h2><span style="color: #993366;">It&#8217;s a bunch of different ingredients all thrown in together . . . </span></h2>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 10px; margin-left: 0px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;">The chef takes a look at what’s lying around in the kitchen and throws it all into a pot. Let it stew with some spices thrown in and voila . . you have a yourself a jambalaya or marketing lagniappe.</span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 10px; margin-left: 0px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><a style="text-decoration: none;" rel="attachment wp-att-1073" href="http://www.marketinglagniappe.com/blog/2010/04/14/integrating-lagniappe-into-customer-experience-is-like-a-good-jambalaya/jambalaya/"><img class="aligncenter size-full wp-image-1073" title="jambalaya" src="http://www.marketinglagniappe.com/wp-content/uploads/2010/04/jambalaya.jpg" alt="jambalaya" width="400" height="320" /></a></span></p>
<h3><span style="letter-spacing: 0.0px;"><strong> Here are the five main ingredients or if you are fan of acronyms (like I am) . . . R.U.L.E.S</strong></span><span style="letter-spacing: 0.0px color;"><strong>:</strong></span></h3>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -36px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="white-space: pre;"> </span></span><span style="font: 24.0px Arial; letter-spacing: 0.0px;"><strong>R</strong></span><span style="font: 14.0px Arial; letter-spacing: 0.0px;"><strong>elevant</strong> </span><span style="letter-spacing: 0.0px;">– the item or benefit should be of value to the recipient.  Make sure that the item or service is a true benefit.  It shouldn’t be a one size fits all proposition. </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -36px; font: normal normal normal 12px/normal Arial; min-height: 14px; text-align: left;"><span style="letter-spacing: 0.0px;"> </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 36px; text-indent: -36px; font: normal normal normal 12px/normal Arial; min-height: 14px; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="white-space: pre;"> </span></span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="white-space: pre;"> </span></span><span style="font: 24.0px Arial; letter-spacing: 0.0px;"><strong>U</strong></span><span style="font: 14.0px Arial; letter-spacing: 0.0px;"><strong>nexpected</strong></span><span style="letter-spacing: 0.0px;"> – the extra benefit or gift should be a surprise.  It is something thrown in for good measure.  Think ’surprise and delight’ or a ‘branded act of kindness’.</span></p>
<p style="font: normal normal normal 12px/normal Arial; min-height: 14px; text-align: left; margin: 0px;"><span style="letter-spacing: 0.0px;"> </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -36px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="white-space: pre;"> </span></span><span style="font: 24.0px Arial; letter-spacing: 0.0px;"><strong>L</strong></span><span style="font: 14.0px Arial; letter-spacing: 0.0px;"><strong>imited</strong> </span><span style="letter-spacing: 0.0px;">– if it’s a small token or gift, try to select something that’s rare, hard to find or unique to your business. Think ‘signature’.</span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -36px; line-height: 22px; font: normal normal normal 12px/normal Arial; min-height: 14px; text-align: left;"><span style="letter-spacing: 0.0px;"> </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -36px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="white-space: pre;"> </span></span><span style="font: 24.0px Arial; letter-spacing: 0.0px;"><strong>E</strong></span><span style="font: 14.0px Arial; letter-spacing: 0.0px;"><strong>xpression</strong></span><span style="letter-spacing: 0.0px;"> – many times it comes down to the gesture.  It becomes more about ‘how’ it is given, as opposed to ‘what’ is given. The small gift or extra is an expression and communicates that you care.</span></p>
<p style="line-height: 22px; font: normal normal normal 12px/normal Arial; min-height: 14px; text-align: left; margin: 0px;"><span style="letter-spacing: 0.0px;"> </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="white-space: pre;"> </span></span><span style="font: 24.0px Arial; letter-spacing: 0.0px;"><strong>S</strong></span><span style="font: 14.0px Arial; letter-spacing: 0.0px;"><strong>ticky</strong></span><span style="letter-spacing: 0.0px;"><strong> </strong>- is it watercooler material?  Is it memorable enough that the person will want to share their experience by telling a friend or three hundred?</span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><br />
</span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;">
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><strong>Today&#8217;s Lagniappe</strong> (a little something extra) &#8211; Here is a video that covers the basics of marketing lagniappe and the <a href="http://marketinglagniappe.com/blog/1001-examples-of-lagniappe">Purple Goldfish Project</a>:</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/EJWPPCTVvc4&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/EJWPPCTVvc4&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;">
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;">
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 9px; text-indent: -9px; line-height: 22px; font: normal normal normal 12px/normal Arial; text-align: left;"><span style="letter-spacing: 0.0px;"><span style="text-decoration: underline;"><span style="text-decoration: none; padding: 0px; margin: 0px;">What’s Your </span><span style="color: #993366; padding: 0px; margin: 0px;"><span style="text-decoration: none; padding: 0px; margin: 0px;"><strong>Purple Goldfish</strong></span></span><span style="text-decoration: none; padding: 0px; margin: 0px;">? – Click </span><a style="text-decoration: underline; color: #660137; padding: 0px; margin: 0px;" href="http://marketinglagniappe.com/blog/1001-examples-of-lagniappe"><span style="text-decoration: none; padding: 0px; margin: 0px;"><span style="text-decoration: none; padding: 0px; margin: 0px;">here</span></span></a><span style="text-decoration: none; padding: 0px; margin: 0px;"> to see 320+ examples of marketing lagniappe. </span>Over 200 brands have been submitted to the list. Need some thought starters?</span></span></p>
<p><a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save"><img src="http://www.marketinglagniappe.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a> </p>]]></content:encoded>
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		<item>
		<title>Purple Goldfish Video Podcast Episode 3</title>
		<link>http://www.marketinglagniappe.com/blog/2010/03/14/purple-goldfish-video-podcast-episode-3/</link>
		<comments>http://www.marketinglagniappe.com/blog/2010/03/14/purple-goldfish-video-podcast-episode-3/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 01:51:43 +0000</pubDate>
		<dc:creator>Stan Phelps</dc:creator>
				<category><![CDATA[5 ingredients of lagniappe]]></category>
		<category><![CDATA[purple goldfish video podcast]]></category>
		<category><![CDATA[chocolate chip cookie]]></category>
		<category><![CDATA[doubletree hotel]]></category>
		<category><![CDATA[jack campisi]]></category>
		<category><![CDATA[Les Schwab Tires]]></category>
		<category><![CDATA[marketing lagniappe]]></category>
		<category><![CDATA[purple goldfish]]></category>
		<category><![CDATA[stan phelps]]></category>

		<guid isPermaLink="false">http://www.marketinglagniappe.com/blog/?p=920</guid>
		<description><![CDATA[
			
				
			
		
Episode #3 – The Five Main Ingredients of Marketing Lagniappe and a trip to the first Purple Goldfish Hall of Fame Inductee the Doubletree Hotel
I’m joined by wingman Jack Campisi (a.k.a ‘Social Jack’ or ‘Maverick’) on the podcast.
Here is a rundown of the video podcast:
- We discuss the five main ingredients of marketing lagniappe: Relevant, Unexpected, Limited, [...]]]></description>
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<h2 style="margin-top: 1.833em; margin-right: 0px; margin-bottom: 0.611em; margin-left: 0px; font-weight: bold; color: #4dc421; font-size: 1.286em; line-height: 1.222em; padding: 0px;"><strong><span style="color: #993366; padding: 0px; margin: 0px;"><a style="text-decoration: underline; color: #300030; padding: 0px; margin: 0px;" href="http://marketinglagniappe.com/blog/1001-examples-of-lagniappe"><img style="margin-top: 0px; margin-right: 1.571em; margin-bottom: 1.571em; margin-left: 0px; float: left; padding: 0px; border: initial none initial;" title="itunes marketing lagniappe video podcast" src="http://www.marketinglagniappe.com/wp-content/uploads/2010/03/itunes-marketing-lagniappe-video-podcast.jpg" alt="itunes marketing lagniappe video podcast" width="180" height="180" /></a>Episode #3 – The Five Main Ingredients of Marketing Lagniappe and a trip to the first Purple Goldfish Hall of Fame Inductee the Doubletree Hotel</span></strong></h2>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.571em; margin-left: 0px; padding: 0px;">I’m joined by wingman <a style="text-decoration: underline; color: #660137; padding: 0px; margin: 0px;" href="http://twitter.com/jackcampisi">Jack Campisi</a> (a.k.a <a style="text-decoration: underline; color: #660137; padding: 0px; margin: 0px;" href="http://blog.social-jack.com/">‘Social Jack’</a> or ‘Maverick’) on the podcast.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.571em; margin-left: 0px; padding: 0px;"><strong>Here is a rundown of the video podcast:</strong></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.571em; margin-left: 0px; padding: 0px;">- We discuss the five main ingredients of marketing lagniappe: Relevant, Unexpected, Limited, Expressive and Sticky</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.571em; margin-left: 0px; padding: 0px;">- We take a road trip to a Doubletree Hotel</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.571em; margin-left: 0px; padding: 0px;">- We discuss the Doubletree Chocolate Chip Cookie (over 200 million served)</p>
<p><embed src="http://blip.tv/play/AYHNqX4A" type="application/x-shockwave-flash" width="480" height="302" allowscriptaccess="always" allowfullscreen="true"></embed><br />
<strong>HELP me catch another 709 purple goldfish for a great cause.  FISHERMEN WANTED:</strong> Click </span><span style="color: #808000; padding: 0px; margin: 0px;"><a style="text-decoration: underline; color: #660137; padding: 0px; margin: 0px;" href="http://www.marketinglagniappe.com/blog/contact/">here</a> </span><span style="color: #808000; padding: 0px; margin: 0px;">to send me your example. </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.571em; margin-left: 0px; padding: 0px;"><span style="color: #808000; padding: 0px; margin: 0px;"> </span></p>
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		</item>
		<item>
		<title>5 main ingredients of lagniappe</title>
		<link>http://www.marketinglagniappe.com/blog/2009/12/26/5-main-ingredients-of-lagniappe/</link>
		<comments>http://www.marketinglagniappe.com/blog/2009/12/26/5-main-ingredients-of-lagniappe/#comments</comments>
		<pubDate>Sat, 26 Dec 2009 12:37:08 +0000</pubDate>
		<dc:creator>Stan Phelps</dc:creator>
				<category><![CDATA[5 ingredients of lagniappe]]></category>
		<category><![CDATA[Authentic]]></category>
		<category><![CDATA[Relevant]]></category>
		<category><![CDATA[Sticky]]></category>
		<category><![CDATA[Unexpected]]></category>
		<category><![CDATA[Unique]]></category>

		<guid isPermaLink="false">http://www.marketinglagniappe.com/blog/?p=308</guid>
		<description><![CDATA[
			
				
			
		
How do you integrate the concept of ‘lagniappe’ into your product, service or life?

Here are the five main ingredients or if you are acronym fan (like I am), the R.U.L.E.S :
Relevant – the item or benefit should be of value to the recipient.  Make sure that the item or service is a true benefit.  It [...]]]></description>
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<h3><strong><span style="color: #993366;">How do you integrate the concept of ‘lagniappe’ into your product, service or life?</span></strong></h3>
<p><strong><span style="color: #993366;"><img class="aligncenter size-full wp-image-310" title="5 ingredients of lagniappe" src="http://www.marketinglagniappe.com/wp-content/uploads/2009/12/5-ingredients-of-lagniappe.jpg" alt="5 ingredients of lagniappe" width="435" height="356" /></span></strong></p>
<p><strong>Here are the five main ingredients or if you are acronym fan (like I am), the R.U.L.E.S :</strong></p>
<p><strong>R</strong><strong>elevant</strong> – the item or benefit should be of value to the recipient.  Make sure that the item or service is a true benefit.  It shouldn’t be a one size fits all proposition.</p>
<p><strong>U</strong><strong>nexpected</strong> – the extra benefit or gift should be a surprise.  It is something thrown in for good measure.  Think ’surprise and delight’ or ‘branded act of kindness’.</p>
<p><strong>L</strong><strong>imited</strong> – if it’s a small token or gift, try to select something that’s rare, hard to find or unique to your business. Think ‘signature’.</p>
<p><strong>E</strong><strong>xpression</strong> – many times it comes down to the gesture.  It becomes more about ‘how’ it is given, as opposed to ‘what’ is given. The small gift or extra is an expression and communicates that you care.</p>
<p><strong>S</strong><strong>ticky </strong>- is it watercooler material?  Is it memorable enough that the person will want to share their experience by telling a friend or three hundred?</p>
<p><a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save"><img src="http://www.marketinglagniappe.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a> </p>]]></content:encoded>
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		<slash:comments>7</slash:comments>
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