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purple goldfish video podcast

Purple Goldfish Video Podcast Episode 29 – Linda Ireland and a Cookie

October 31, 2010 purple goldfish video podcast

Episode #29 – It’s More Than a Cookie
Halloween is here today.  Plenty of sweet treats to go around.
Speaking of sugar and spice . . . today’s vodcast talks about the essence of a chocolate chip cookie.  Plus we sit down with cx thought leader Linda Ireland.
Here is a rundown of the pg’s we discuss:
- The [...]

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Purple Goldfish Video Podcast Episode #28 – Personal Favorites Part Two

October 24, 2010 purple goldfish video podcast

Episode #28 – Jack and Stan’s Personal Fav’s, Part Deux
Halloween is less than a week away and my Yankees are firmly entrenched on the hot stove.
Today’s vodcast is the second half of Jack and I discussing our favorites from the first 500 purple goldfish.
Here is a rundown of the pg’s we discuss:
- Skooba Design and employee [...]

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Purple Goldfish Video Podcast Episode 27

October 10, 2010 purple goldfish video podcast

Episode #27 – Jack and Stan’s Personal Fav’s
After taking a few weeks to enjoy the end of summer . . . the vodcast is back to its weekly updates.
Today we talk about a foursome of our favorites from the first 500 purple goldfish.
Here is a rundown of the topics we discuss:
- Toy Boat and a [...]

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Purple Goldfish Video Podcast Episode 26 – Bruce Temkin Interview

September 6, 2010 purple goldfish video podcast

Episode #26 – Interview: Bruce Temkin
Switching gears on the vodcast. This week we talk to a ‘Customer Experience Transformist’.  I caught up with Bruce Temkin back in early August in NYC for an interview. Bruce is a thought leader in CX and a pioneer in researching the role customer experience plays in creating leading brands.
Here [...]

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Purple Goldfish Video Podcast #25 – Hotels

August 22, 2010 purple goldfish video podcast

Episode #25 – Category Spotlight: Hotels
Jack and I continue to look at different industries.  If there is one category tailor made for marketing lagniappe its hotels.  If you aren’t giving those little unexpected extras in the hotel business . . . you’re in for a heap of trouble.
Here is a rundown of the examples we [...]

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Purple Goldfish Video Podcast Episode 24 – QSR’s

August 15, 2010 purple goldfish video podcast

Episode #24 – Category Spotlight: QSR’s
Jack and I continue to look at different industries.  Would you like fries with that?  How do fast food (a.k.a quick serve) restaurants differentiate themselves to ’stand out in the sea of sameness’?
Here is a rundown of the examples we discuss:
- Free Peanuts and Bonus Fries: Five Guys Burgers and [...]

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Purple Goldfish Video Podcast Episode 23 – Category Spotlight: Restaurants

August 8, 2010 purple goldfish video podcast

Episode #23 – Category Spotlight: Restaurants
Jack and I continue to look at different industries.  Today we look at a ‘no brainer’ in the world of marketing lagniappe.   How do restaurants differentiate themselves to ’stand out in the sea of sameness’?
Here is a rundown of the examples we discuss:
- Sushi: One brown trout and one [...]

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Purple Goldfish Video Podcast Episode #22 – Click and Mortar

August 1, 2010 purple goldfish video podcast

Episode #22 – Category Spotlight: Online Retail
Jack and I continue to look at different industries.  Again we focus on the wonderful world of retail.  Click and mortar this time around.  How do online retailers ’stand out in the sea of sameness’?
Here is a rundown of the examples we discuss:
- Amazon: Frustration Free Packaging.  Just say [...]

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Purple Goldfish Video Podcast Episode 21 – Full Retail

July 25, 2010 purple goldfish video podcast

Episode #21 – Category Spotlight: Retail
We’re back to our regular scheduled programming.  Jack and I continue to look at different industries.  Today we focus on the wonderful world of retail.  How do retailers ’stand out in the sea of sameness’?
Here is a rundown of the examples we discuss:
- Proof positive: Toyzam and batteries
- Come on [...]

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Purple Goldfish Video Podcast Episode 20 – MENG webinar

July 18, 2010 purple goldfish video podcast

Episode #20 – MENG Purple Goldfish Webinar
This was a big week for the Purple Goldfish.  We crossed the halfway mark in the Purple Goldfish Project on our way to 1,001.  We also presented, ‘What’s Your Purple Goldfish?’ to the MENG CT Chapter and a vMENG Chapter webinar.  Today’s episode in the Podcast is a recording [...]

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