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Courtyard by Marriott

The second ingredient of a Purple Goldfish (Unexpected) – Chapter 8

August 16, 2011 5 ingredients of lagniappe

[Over the coming weeks I'll be sharing excerpts as we work towards completing the manuscript for 'What's Your Purple Goldfish?'. Today is Chapter 8 and the second of the ingredients or R.U.L.E.S]
What the hell is a schema?
Steve Knox of Tremor (a P&G agency) took me to school the other day.  He wrote an enlightened post in [...]

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Purple Goldfish Video Podcast #25 – Hotels

August 22, 2010 purple goldfish video podcast

Episode #25 – Category Spotlight: Hotels
Jack and I continue to look at different industries.  If there is one category tailor made for marketing lagniappe its hotels.  If you aren’t giving those little unexpected extras in the hotel business . . . you’re in for a heap of trouble.
Here is a rundown of the examples we [...]

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Courtyard by Marriott knows Jack about customer service

February 10, 2010 purple goldfish project

A little recognition and a small gift can make a huge impression

Courtyard by Marriott is #57 in the Purple Goldfish Project.  This story was submitted by PR Workbench’s and eNR’s Jack Monson:

“A few years ago, I was traveling to the Twin Cities often and stayed several times at the same Courtyard By Marriott in the [...]

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PROJECT: Purple Goldfish Slideshare

November 25, 2009 purple goldfish project

Here is the Slideshare presentation for PROJECT: Purple Goldfish.  They have a new feature that allows you to embed a YouTube video.  Very cool.
Click on the green arrow to have a look.
My friend Jack Monson over at PR Workbench just sent over a Purple Goldfish.  He’s gets the Heinz award for being #57:
A few years [...]

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