From the daily archives:

Friday, April 2, 2010

A Lesson in CX from the Grateful Dead: Put Your Customers in the Front Row

April 2, 2010 purple goldfish project

Pioneers in putting the ‘customer first’ I had the opportunity to watch a webinar with Hubspot’s CEO Brian Halligan (@bhalligan) and the noted author / speaker / raver David Meerman Scott (@dmscott). Here’s a teaser from the duo talking about the webinar: You can access the full webinar by clicking here One of the lessons Brian […]

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