From the daily archives:

Saturday, December 3, 2011

Classic Shine makes the follow up call after each service

December 3, 2011 purple goldfish project

Making the call for guaranteed satisfaction
#82 in the Project comes via a friend of Jack Campisi:
During the first 5+ years of Classic Shine of Greenwich, owner Anthony Covello would call each customer the day after their cars were serviced. It was a small personal touch that conveyed he cared and to insure the customer was […]

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