Hallmark leverages a little surprise and delight
#617 in the Purple Goldfish Project comes courtesy of Steve Curtin. Steve writes a popular blog on customer experience over at www.stevecurtin.com/blog. He sent me the following tweet:
“Stan, thought you’d like this… http://twitter.com/enthused/status/9492029818011648 #lagniappe”
Clicking on his link revealed the following:
Here are the contents of the free gift bag that Steve […]
