From the daily archives:

Wednesday, February 10, 2010

Courtyard by Marriott knows Jack about customer service

February 10, 2010 purple goldfish project

A little recognition and a small gift can make a huge impression

Courtyard by Marriott is #57 in the Purple Goldfish Project.  This story was submitted by PR Workbench’s and eNR’s Jack Monson:

“A few years ago, I was traveling to the Twin Cities often and stayed several times at the same Courtyard By Marriott in the […]

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