January 15, 2011
purple goldfish project
Empowering your employees to make the right call
#691 in the Project was submitted via e-mail from Marylynne Colacchio. Marylynne forwarded a post by Fran Golden from AOL Travel.
Here is a summary from Fran’s article:
“An Arizona family is praising a Southwest Airlines pilot who held a Tucson-bound plane to wait for a passenger trying to […]
Read the full article →
January 15, 2011
purple goldfish project
Thoughtful and proactive for a customer in need
#656 in the Project is taken from a post by Ty Sullivan of Cafe Metro
Cafe Metro @cafemetro
“While running one of our contests on a gloomy rainy morning, I noticed one of our followers had posted a picture of herself with the Tweet message saying, “Does this look sad […]
Read the full article →