From the daily archives:

Saturday, February 19, 2011

Rite Aid goes the extra mile via the follow up call

February 19, 2011 purple goldfish project

The Follow Up call is a little thing that makes a big difference
#365 in the Project was suggested by Barry Dalton of Customer Service Stories

Barry referenced a post from Kristina Evey. Here is an excerpt from Kristina:
Rite Aid
“I love being a mom more than anything else in the whole world, even chocolate. But, one of […]

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