A lesson in being personable
#818 in the Project was recommended via Josepf Haslam @josepf via a tweet:
It comes from a post by Thomas Marzano @thomasmarzano:
It wasn’t until my last trip to Palo Alto, where I stayed at the Four Seasons Hotel, that I had a firsthand experience with customer engagement through social media.
A smooth landing
Before […]
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