From the daily archives:

Saturday, May 21, 2011

Mitchells and Wufoo hug their customers with handwritten notes

May 21, 2011 purple goldfish project

The power of the pen… and some stickers #770 in Project comes courtesy of Gary Vaynerchuk’s new book, Thank You Economy. Gary talks about Wufoo, the online HTML form developer sends handwritten thank you notes, sometimes crafted out of construction paper and decorated with stickers: #805. Taken from a tweet by Annette Franz @annettefranz Annette […]

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