From the daily archives:

Friday, January 21, 2011

Customer appreciation day, once a month or everyday?

January 21, 2011 purple goldfish project

The power of a smile and being proactive with offering assistance
#682 in the Project was taken from a post by Lori Jo Vest, author of ‘Who’s Your Gladys?‘.  In Lori’s words:
“I was in a big fat hurry, driving to one of our major U.S. automakers to meet with a client. I was running a few […]

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