From the daily archives:

Friday, April 23, 2010

United Breaks Guitars . . . 10 million reasons why Customer Experience is Vital

April 23, 2010 purple goldfish project

An Interview and a Purple Goldfish from Dave Carroll of ‘Sons of Maxwell’ I’m at the NewComm Forum in San Mateo, CA. Dave Carroll was one of the keynote speakers for the conference.  In case you live under a rock, Dave is from Halifax, Nova Scotia and became a YouTube sensation less than a year […]

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