From the daily archives:

Wednesday, January 26, 2011

BWI Airport Fast Park excels in #custserv and differentiation

January 26, 2011 purple goldfish project

BWI Airport Fast Park gets it right every step along the way
#377 in the Purple Goldfish Project comes from Neal Levene at Simple Complexity
“The Airport Fast Park at the Baltimore Washington International Airport is a little different than other “park-n-ride” airport shuttles. When you enter their lot, an attendant greets you and shows you the […]

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