From the daily archives:

Thursday, May 26, 2011

Are you giving extra? Amica Insurance understands the power of lagniappe

May 26, 2011 purple goldfish project

The importance of taking care of both customers and employees #765 in the Project is taken from a post by Michael Stallard: Michael talks about Vince Burks and Amica Insurance.  In his words: On Wednesday I’ll be leading a panel at The Conference Board’s Customer Experience Management Conference. One of my panel participants is Vince […]

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