From the daily archives:

Wednesday, May 26, 2010

Value is the new black across the pond

May 26, 2010 value is the new black

85% of survey respondents who had a bad experience with a company also told their friends and colleagues about it
Here are some highlights from a survey by Convergys:

The late ’90s mantra of “Show me the money” has morphed into “Show me the value,” reflecting a new focus by consumers hungry for value in all its […]

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