From the daily archives:

Sunday, February 27, 2011

Starbucks slows down to deliver a wonderful customer experience

February 27, 2011 purple goldfish project

Take your time and deliver a consistent product
#663 in the Project was submitted by Veronica Fielding:

“GLUE is a great acronym for something that will continue to become increasingly meaningful to the marketers that want to make a difference. GLUE comes to mind when I think of Starbucks telling its baristas to slow down to help […]

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