From the daily archives:

Monday, September 27, 2010

Five minutes with a CEO on customer experience . . . what would you ask?

September 27, 2010 purple goldfish project

You have 5 minutes with a CEO.  300 ticks of the clock.  What question or questions do you pose about customer experience?  This was the topic of the weekly #custserv chat last week (#custserv on Tuesday at 9 PM EST). There were plenty of strong questions and topics that were raised over the hour.  Here […]

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