Thx for the RT @dabarlow: @southwestair does a little extra to help a passenger. Sad + tragic backstory. http://bit.ly/dIeAH9 #custserv #cemabout 2 hours agofrom TweetDeck
New Post: Southwest provides marketing lagniappe for a passenger in need http://goo.gl/fb/BVRvpabout 3 hours agofrom Google
Where is the lagniappe in your marketing? The PURPLE GOLDFISH PROJECT: The Quest for 1001 Examples http://bit.ly/8ALJGp #custserv #cemabout 8 hours agofrom TweetMeme
RT @samfiorella: Nice. RT @armano: “it’s not ice cream, it’s Ben & Jerry’s”. The difference between a commodity and a brand. #UsGuysabout 8 hours agofrom TweetDeck