A welcome package that includes a limited edition engraved scissor and a personal note
I had a chance to meet Geno Church of Brains on Fire at the NewComm Forum in San Mateo, CA. Geno’s presentation was entitled, ‘The WOM Confessional: Lessons Learned from Creating Brand Movements’. Part of the presentation included a case study on Fiskars. Geno shared an example that ‘makes the cut’ into the Purple Goldfish Project at #353.
The Fiskateers
I had an opportunity to sit down with Geno after his presentation. We did an interview for MENG (Marketing Executives Networking Group) on ’starting a movement’ which will be posted in the next few days. In addition I asked Geno about an example of lagniappe he shared about Fiskars. For the fiskateers movement the company sends a ‘little something extra’ to its new members.
Here is a 2 minute clip of our conversation:
Geno underscores the significance that ‘90% of word of mouth happens offline’ and that we need to create offline experiential platforms for consumers. I absolutely love the engraved limited edition scissor in the craft inspired box. The package also includes a handbook and a handwritten ‘welcome’ note from Fiskars. You can check out the Fiskateers site here.
Here is a little background on Geno:
Geno Church Brains on Fire, Word of Mouth Inspiration Officer
Geno Church, is responsible for developing word of mouth, buzz, viral and evangelism strategies for the agency’s clients. In his 15 years with Brains On Fire, Geno has helped build word of mouth into the identities of brands including Fiskars Brands, the American Booksellers Association, Rawlings Sporting Goods, National Family Partnership, Earshot Independent Music Stores, the US Office of National Drug Control Policy, Ronald McDonald Children’s Charities, and Rage Against the Haze (South Carolina’s youth led anti-tobacco movement). Geno received an advertising degree from the University of South Carolina.
Today’s Lagniappe (a little something extra) – here is a recent presentation from Geno on Slideshare:
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