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• Just added Johnnie Walker at #990 in the Purple Goldfish Project: Lessons in Retaining Customers & Influencing WOM #cx http://t.co/kENQJKbV about 1 hour ago from Tweet Button
• Just added #988 and #989 to the Purple Goldfish Project: Lessons in Retaining Customers & Influencing Word of Mouth http://t.co/kENQJKbV about 17 hours ago from Tweet Button
• Just added #985 - #987 in the PURPLE GOLDFISH PROJECT: 1001 Examples of Lagniappe http://t.co/ILctePg7 courtesy of Todd Adams about 20 hours ago from TweetMeme
• State Farm satisfies a claim and then goes above and beyond with an unexpected extra http://t.co/R3lH8rmQ 09:18:47 AM December 22, 2011 from TweetMeme
• State Farm satisfies a claim and then goes above and beyond with an unexpected extra http://t.co/padLGwFa via @CustomerThink 08:47:16 AM December 22, 2011 from Tweet Button